Kiosk Management
Get end-to-end kiosk management services across Canada
Metro Supply Chain has the expertise to keep your kiosk management programs on time and budget, delivering a best-in-class customer experience. Partner with us for seamless integration across Canada.
30+
forward-stocking critical parts locations
10+
white glove facilities
33+
distribution centres across Canada
94%
of Canada’s population reachable within 4 hours
30+
forward-stocking critical parts locations
10+
white glove facilities
33+
distribution centres across Canada
94%
of Canada’s population reachable within 4 hours
Comprehensive solutions from one partner
We offer flexible supply chain solutions tailored to your evolving kiosk projects. Rely on our experts for comprehensive project management, covering logistics, compliance, security, maintenance, installation, repair and parts management.
Warehousing management and staging
Transportation and white glove delivery
Installation, configuration, testing and training
Parts delivery, repair, maintenance and 24/7 support
Project planning, design and logistics management
Warehousing management and staging
Transportation and white glove delivery
Installation, configuration, testing and training
Parts delivery, repair, maintenance and 24/7 support
Project planning, design and logistics management
Expertise, broad reach and specialized services
Enhance your kiosk program with Metro Supply Chain's extensive network, comprehensive services and years of expertise. As specialists in kiosk technology, we are a leading provider of strategic technology supply chain solutions.
Work with one trusted partner
Experience seamless end-to-end project management with our centralized services. By partnering with us, you ensure your kiosk program stays on schedule and within budget, thanks to streamlined communication and reduced vendor management.
Delivery and installation completed on the same day
Streamline your installation process with our same-day delivery and installation services. Partnering with us reduces touchpoints, lowers costs, improves lead times and minimizes risks.
Trusted transportation solutions
Ensure secure kiosk delivery and setup with Metro Supply Chain’s nationwide white glove team. Our experts are highly trained to use advanced equipment to efficiently stage, deliver, install and configure your kiosk systems.
Exceptional performance management
Track and measure your white glove transportation with our performance management and business analytics tools, using agreed-upon service level metrics. Our dedicated account managers provide timely support to ensure the highest service levels.
Specialty trucks and delivery equipment
Experience elevated service and quality with our dedicated solutions. We use our own specialized trucks, driver teams and delivery equipment such as lift gates, cranes, stairs, heavy lifting and air ride transportation for nationwide deliveries.
Strategic Canadian market insights & coast-to-coast reach
Access our vast North American network with robust infrastructure for all your national kiosk programs. Our Canadian market experts proactively advise on the best, most efficient roll-out process based on local infrastructure and geography.
Work with one trusted partner
Experience seamless end-to-end project management with our centralized services. By partnering with us, you ensure your kiosk program stays on schedule and within budget, thanks to streamlined communication and reduced vendor management.
Delivery and installation completed on the same day
Streamline your installation process with our same-day delivery and installation services. Partnering with us reduces touchpoints, lowers costs, improves lead times and minimizes risks.
Trusted transportation solutions
Ensure secure kiosk delivery and setup with Metro Supply Chain’s nationwide white glove team. Our experts are highly trained to use advanced equipment to efficiently stage, deliver, install and configure your kiosk systems.
Exceptional performance management
Track and measure your white glove transportation with our performance management and business analytics tools, using agreed-upon service level metrics. Our dedicated account managers provide timely support to ensure the highest service levels.
Specialty trucks and delivery equipment
Experience elevated service and quality with our dedicated solutions. We use our own specialized trucks, driver teams and delivery equipment such as lift gates, cranes, stairs, heavy lifting and air ride transportation for nationwide deliveries.
Strategic Canadian market insights & coast-to-coast reach
Access our vast North American network with robust infrastructure for all your national kiosk programs. Our Canadian market experts proactively advise on the best, most efficient roll-out process based on local infrastructure and geography.
Our self-service kiosk solutions have you covered, whatever your business
- ATMs
- Point-of-sale devices
- Smart parcel lockers
- Pharmacy dispensing
- Back-office cash management
- Wayfinding, ticketing and faring
- Self-serve check-in and check-outs
Frequently-asked kiosk management questions
What is kiosk management, and why is it important for my business?
Kiosk management involves overseeing and maintaining self-service kiosks across different sectors, ensuring their optimal functionality. It’s vital for your business as it enhances customer experience, reduces downtime and helps streamline operations by providing real-time insights into kiosk performance, irrespective of the industry.
How does kiosk management improve customer satisfaction?
Kiosk management improves customer satisfaction by ensuring that self-service kiosks remain operational. This reduces wait times, enables quick transactions and enhances user convenience, whether it’s for parcel lockers, ATMs or self-check-out counters.
Can kiosk management services help with cost savings and efficiency?
Yes, kiosk management services can significantly contribute to cost savings and operational efficiency. By proactively monitoring kiosk performance, scheduling maintenance and addressing issues promptly, businesses can minimize downtime, reduce repair costs and maximize their ROI on kiosk investments.
Are kiosk management services customizable to different types of kiosks?
Kiosk management services can be tailored to suit various types of kiosks, including parcel lockers, drive-thru menu boards and more. Customization ensures that the specific needs and requirements of your kiosk fleet are met, regardless of the industry you operate in.
Can kiosk management services assist in minimizing downtime for my self-service kiosks?
Yes, kiosk management services are designed to minimize downtime by monitoring kiosk performance in real-time. This proactive approach allows for early issue detection and prompt resolution, ensuring uninterrupted service for parcel lockers, ATMs and other kiosk types.