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Technical Solutions

Maximize value with technical solutions and post-sale logistics

Turn first-time customers into lifelong clients with our proven post-sales customer service and technical support. We continually add value and build loyalty, ensuring your customers receive the best experience possible

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Reverse logistics

A returned product isn’t at the end of its life. Find cost savings and operational efficiencies with thorough inspections to determine whether products should be reshelved, repaired or salvaged for parts before resorting to recycling and disposal.

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Returns handling

Ensure customer satisfaction through a straightforward, hassle-free returns process, while enhancing supply chain efficiency with internal returns inspections.

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Parts salvaging

Maximize the value of products that can’t be reshelved or repaired by carefully dismantling them and putting reusable components back into use.

recycling

Recycling

Recycle your end-of-life materials responsibly with us, in line with our zero landfill commitment.

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Asset recovery and disposal

Safely dispose of sensitive, obsolete items using our data erasure and certified destruction methods.

returns_handling

Returns handling

Ensure customer satisfaction through a straightforward, hassle-free returns process, while enhancing supply chain efficiency with internal returns inspections.

installation

Parts salvaging

Maximize the value of products that can’t be reshelved or repaired by carefully dismantling them and putting reusable components back into use.

recycling

Recycling

Recycle your end-of-life materials responsibly with us, in line with our zero landfill commitment.

asset_recovery_&_disposal

Asset recovery and disposal

Safely dispose of sensitive, obsolete items using our data erasure and certified destruction methods.

Technical solutions

Offer your customers 24/7, bilingual technical support services from experts with an exceptional satisfaction rate and experience in a wide range of high-tech products.

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Staging and configuration

Ensure seamless operation of all solution components with our certified technicians who are skilled in effectively connecting each part before deployment.

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Installation

Get your products up and running quickly with professional installation services that reduce downtime post-delivery.

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Break/fix and swap

Minimize downtime with our reliable technicians who provide on-site repair and parts replacement services.

repair

Repair and refurbishment

Repair customer products on-site and refurbish returned goods for resale, all with one expert contract logistics partner.

staging_&_configuration

Staging and configuration

Ensure seamless operation of all solution components with our certified technicians who are skilled in effectively connecting each part before deployment.

Screenshot 2024-10-13 at 4.45.16 PM

Installation

Get your products up and running quickly with professional installation services that reduce downtime post-delivery.

break_fix_&_swap

Break/fix and swap

Minimize downtime with our reliable technicians who provide on-site repair and parts replacement services.

repair

Repair and refurbishment

Repair customer products on-site and refurbish returned goods for resale, all with one expert contract logistics partner.

Point-of-sale technology support

Deliver an exceptional customer experience and increase employee productivity with expertly installed and maintained POS devices in your operations.

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Fast service

Ensure smooth operations with prompt on-site service from skilled technicians.

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Break/fix swap

Trust our expert team to instantly replace and remove malfunctioning devices for off-site repairs or proper disposal.

installation

Installation

Retailers, banks, fast-food chains and other leading businesses rely on Metro Supply Chain to design and implement complex point-of-sale and kiosk implementation projects.

fast_service

Fast service

Ensure smooth operations with prompt on-site service from skilled technicians.

returns_handling

Break/fix swap

Trust our expert team to instantly replace and remove malfunctioning devices for off-site repairs or proper disposal.

installation

Installation

Retailers, banks, fast-food chains and other leading businesses rely on Metro Supply Chain to design and implement complex point-of-sale and kiosk implementation projects.

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Forward stocking critical parts management

Ensure timely deliveries with experts skilled in distribution logistics. Utilize our nationwide field stocking sites to optimize your supply chain efficiency and gain real-time insight into your entire inventory.

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