Technical Solutions
Maximize value with technical solutions and post-sale logistics
Turn first-time customers into lifelong clients with our proven post-sales customer service and technical support. We continually add value and build loyalty, ensuring your customers receive the best experience possible
Reverse logistics
A returned product isn’t at the end of its life. Find cost savings and operational efficiencies with thorough inspections to determine whether products should be reshelved, repaired or salvaged for parts before resorting to recycling and disposal.
Returns handling
Ensure customer satisfaction through a straightforward, hassle-free returns process, while enhancing supply chain efficiency with internal returns inspections.
Parts salvaging
Maximize the value of products that can’t be reshelved or repaired by carefully dismantling them and putting reusable components back into use.
Recycling
Recycle your end-of-life materials responsibly with us, in line with our zero landfill commitment.
Asset recovery and disposal
Safely dispose of sensitive, obsolete items using our data erasure and certified destruction methods.
Returns handling
Ensure customer satisfaction through a straightforward, hassle-free returns process, while enhancing supply chain efficiency with internal returns inspections.
Parts salvaging
Maximize the value of products that can’t be reshelved or repaired by carefully dismantling them and putting reusable components back into use.
Recycling
Recycle your end-of-life materials responsibly with us, in line with our zero landfill commitment.
Asset recovery and disposal
Safely dispose of sensitive, obsolete items using our data erasure and certified destruction methods.
Technical solutions
Offer your customers 24/7, bilingual technical support services from experts with an exceptional satisfaction rate and experience in a wide range of high-tech products.
Staging and configuration
Ensure seamless operation of all solution components with our certified technicians who are skilled in effectively connecting each part before deployment.
Installation
Get your products up and running quickly with professional installation services that reduce downtime post-delivery.
Break/fix and swap
Minimize downtime with our reliable technicians who provide on-site repair and parts replacement services.
Repair and refurbishment
Repair customer products on-site and refurbish returned goods for resale, all with one expert contract logistics partner.
Staging and configuration
Ensure seamless operation of all solution components with our certified technicians who are skilled in effectively connecting each part before deployment.
Installation
Get your products up and running quickly with professional installation services that reduce downtime post-delivery.
Break/fix and swap
Minimize downtime with our reliable technicians who provide on-site repair and parts replacement services.
Repair and refurbishment
Repair customer products on-site and refurbish returned goods for resale, all with one expert contract logistics partner.
Point-of-sale technology support
Deliver an exceptional customer experience and increase employee productivity with expertly installed and maintained POS devices in your operations.
Fast service
Ensure smooth operations with prompt on-site service from skilled technicians.
Break/fix swap
Trust our expert team to instantly replace and remove malfunctioning devices for off-site repairs or proper disposal.
Installation
Retailers, banks, fast-food chains and other leading businesses rely on Metro Supply Chain to design and implement complex point-of-sale and kiosk implementation projects.
Fast service
Ensure smooth operations with prompt on-site service from skilled technicians.
Break/fix swap
Trust our expert team to instantly replace and remove malfunctioning devices for off-site repairs or proper disposal.
Installation
Retailers, banks, fast-food chains and other leading businesses rely on Metro Supply Chain to design and implement complex point-of-sale and kiosk implementation projects.
Forward stocking critical parts management
Ensure timely deliveries with experts skilled in distribution logistics. Utilize our nationwide field stocking sites to optimize your supply chain efficiency and gain real-time insight into your entire inventory.