Reverse logistics
Improve customer satisfaction and boost your bottom line
Increase customer retention with unified warranty and repair management services
Quickly and effectively manage warranty claims and repairs with a dedicated support team who work directly with retailers and customers to assess faulty products, conduct repairs, and initiate recalls when necessary.
Our professionally qualified technicians and engineers ensure that repaired products are tested for quality assurance before they are returned to customers or vendors.
Leveraging our culture of continuous improvement, our technicians go through training courses to expand their knowledge to execute new and changing requests while also providing the equipment needed for specialized repairs.
Some of the items we repair are:
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Car seats
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Strollers
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Vacuum cleaners
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Furniture
Maximize the value of your ecommerce returns
Maximize product recovery with a tailored and cost-efficient ecommerce return solution. We help you generate revenue from returned and end-of-line products through resale on global ecommerce platforms that maximize the value of your goods and protect established retail sales channels.
Reduce your landfill contributions with recycling and disposal solutions
Meet your sustainability goals with the support of our environmentally friendly solutions for disposing and recycling everything from big and bulky goods to ecommerce returns.
Gain access to multiple secondary market channels for the resale of your refurbished products
Give your products a second life with qualified in-house technicians who manage all processes required to prepare unwanted and damaged goods for reuse.
We refurbish, repair and test returned products to ensure customer satisfaction and end-user safety while providing a quick turnaround for resale.