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Value-added Services

Customized value-added services to elevate your fulfillment experience

Enhance your ecommerce operations with scalable, customized services. From specialized kitting and assembly to custom branding, we transform your fulfillment process to drive efficiency and customer satisfaction.

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Kitting assembly and order enhancement

Kitting and assembly

Optimize your ecommerce logistics with scalable kitting, assembly and packing services. Contain costs, delight customers and build loyalty with standout unboxing experiences.

  • Branded packaging
  • Gift wrapping
  • Customer service

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Customization

Enhance your products with our premium customization services. We offer a range of personalization options, including engraving, embroidery, and apparel printing, to deliver a unique customer experience.

  • Product branding
  • Flexible personalization techniques
  • Packaging customization

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Box program

Captivate customers with custom box programs and sampling solutions. We partner with you to create branded packaging that enhances your unboxing experience and boosts customer engagement.

  • Subscription box management
  • Flexible cart and systems integration
  • Realtime tracking and reporting

 

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Mail and print shop

Leverage our in-house mail and print shop for your marketing needs. Produce and distribute invoices, promotional materials, and other branded collateral, ensuring consistent brand identity across all touchpoints.

  • Direct mail campaigns
  • Custom marketing materials

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Amazon prep

Easily integrate with Amazon's Fulfillment by Amazon (FBA) program. Our FBA prep services manage your inventory storage, labelling and shipping, so you can focus on expanding your platform presence.

  • Comprehensive compliance check
  • Inventory tracking
  • Efficient labelling services

Frequently asked questions

What are value-added services in ecommerce fulfillment?
Value-added services encompass a range of tailored offerings that enhance your core fulfillment operations. These can include kitting and assembly, product customization, packaging solutions and reverse logistics services, all designed to elevate customer satisfaction and streamline your processes.
How can kitting and assembly improve my business operations?

Kitting and assembly services help streamline your inventory management by bundling products together before shipping. This not only saves time but also ensures that customers receive ready-to-use products, reducing fulfillment times and increasing order accuracy.

How does the Amazon FBA prep service work?

Our Amazon Fulfillment by Amazon (FBA) prep service ensures your products meet Amazon’s requirements. We handle storage, labelling and shipping to ensure quick and efficient delivery to Amazon's fulfillment centres.

What customization options do you offer for products?

We provide customization options including engraving, embroidery and packaging personalization to enhance your brand identity. Whether you require promotional items or bespoke customer gifts, our services are designed to meet your specific needs.

What shipping solutions do you offer for ecommerce businesses?

Our shipping solutions are efficient, reliable and cost-effective, thanks to our extensive network of leading carriers. Enjoy two-day nationwide shipping for 98% of customers and 99% order accuracy.

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