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Section 321 fulfillment

Save up to 20% in duty & tariff costs with Section 321 fulfillment

Using the Section 321 exemption, Metro Supply Chain can help your direct-to-consumer brand lower duty and tariff expenses by importing goods to our Canadian facilities and then dispatching individual orders to your US customers.

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Section 321 exemption

What is Section 321?

Section 321 in the Trade Facilitation and Trade Enforcement Act permits qualified shipments valued at $800 USD or less that are bound for the US to enter the country duty free. This provision presents a cost-saving opportunity for direct-to-consumer (DTC) retailers.

duties_and_tariffs

Save up to 20% on duties and tariffs

customer_experience

Deliver a seamless customer experience

directly _to_US_consumers

Fulfill orders directly to US consumers from Canada

avoid_us_tariffs

Avoid US tariffs on orders valued at less than $800 USD

duties_and_tariffs

Save up to 20% on duties and tariffs

customer_experience

Deliver a seamless customer experience

directly _to_US_consumers

Fulfill orders directly to US consumers from Canada

avoid_us_tariffs

Avoid US tariffs on orders valued at less than $800 USD

How the Section 321 fulfillment process works

Click through the process below to learn more.

Step 1: Import goods to Canada

Ship goods made outside of North America directly to Metro Supply Chain’s secure facilities.

Step 2: Goods cleared through customs

Your merchandise is cleared through customs to our warehouse where it is added to inventory.

Step 3: Metro Supply Chain picks, packs and ships your orders

When a customer places an order, we pick and pack the items with any service requirements such as kitting and gift wrapping and ship your product same-day.

Step 4: Your customer receives their order

Goods are shipped over the border and distributed through Metro Supply Chain’s wide-ranging network of US carrier partners.

Step 5: Duties and tariffs are refunded

Any duties and tariffs paid in Canada are refunded.

Get Section 321 fulfillment support

Metro Supply Chain collaborates with your brand to establish southbound ecommerce fulfillment, so you can leverage the Section 321 exemption.

consult

Consult with Metro Supply Chain’s ecommerce team

We assist with strategic planning and consultation to help your brand establish US ecommerce fulfillment from Canada, allowing you to take advantage of Section 321 to lower or avoid import duties and tariffs.

seamless_delivery

Delight customers with fast, seamless delivery

Under Section 321, your products will be shipped from our Canadian facilities to your customers in the US with the same delivery experience they would receive domestically.

ecommerce_strategy

Develop a competitive North American ecommerce strategy

Metro Supply Chain’s extensive understanding of the North American supply chain sector and deep relationships with leading US carriers guarantee an efficient cross-border strategy.

us_customer_reach

Reach 80% of US consumers in less than three days

Metro Supply Chain’s last mile-delivery partner network can reach 80% of the US in fewer than three days.

reduce_cost

Reduce your cost per unit

Reduce shipping expenses by saving up to 20% on duties and tariffs with the Section 321 exemption.

coast-to-coast

Access our coast-to-coast network

Experience smooth inbound services across Canada through our locations in Vancouver, Toronto and Montreal.

consult

Consult with Metro Supply Chain’s ecommerce team

We assist with strategic planning and consultation to help your brand establish US ecommerce fulfillment from Canada, allowing you to take advantage of Section 321 to lower or avoid import duties and tariffs.

seamless_delivery

Delight customers with fast, seamless delivery

Under Section 321, your products will be shipped from our Canadian facilities to your customers in the US with the same delivery experience they would receive domestically.

ecommerce_strategy

Develop a competitive North American ecommerce strategy

Metro Supply Chain’s extensive understanding of the North American supply chain sector and deep relationships with leading US carriers guarantee an efficient cross-border strategy.

us_customer_reach

Reach 80% of US consumers in less than three days

Metro Supply Chain’s last mile-delivery partner network can reach 80% of the US in fewer than three days.

reduce_cost

Reduce your cost per unit

Reduce shipping expenses by saving up to 20% on duties and tariffs with the Section 321 exemption.

coast-to-coast

Access our coast-to-coast network

Experience smooth inbound services across Canada through our locations in Vancouver, Toronto and Montreal.

Section 321 Guide: how to get started

Familiar with Section 321 fulfillment but unsure how to begin? This free guide covers what you need to know to get set up for the Section 321 exemption and dives deeper into the process to help you save on duty and tariff costs.

In this guide, you'll learn about:

  • The competitive advantages of using Section 321
  • How the Section 321 process works
  • Steps to get set up for Section 321
  • Important rules and regulations about Section 321

Download the free guide by filling out the form.

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Is Section 321 fulfillment right for you?

  • Your finished goods are sourced from outside North America
  • Orders are bound for US consumers
  • Each order has a value of less than $800 USD
  • Orders weigh less than 50lbs (22Kg)

Request a consultation and start saving

Contact our team now to find out how we can match US fulfillment providers' delivery times and costs, helping you leverage Section 321 to save up to 20% on duties and tariffs.

Disclaimer: This page is solely for informational purposes and does not constitute legal advice. Programs are regulated and approved by the Canada Border Services Agency (CBSA) and US Customs and Border Protection (CBP).