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Omni-Channel Retail

Elevate your ecommerce and omni-channel retail fulfillment strategy

Thrive in a competitive market with a strategic contract logistics partner that has the expertise to create a resilient and efficient cross-border supply chain for your omni-channel retail business.

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Omni-channel retail fulfillment

Enhancing your omni-channel retail fulfillment

Transform your retail supply chain with scalable, technology-driven solutions that save time, reduce costs and deliver exceptional customer experiences. Metro Supply Chain is trusted by top brands in apparel, footwear and housewares.

Tailored solutions for your unique retail business

Build a competitive North American omni-channel retail strategy

Stay ahead of competitors and exceed customer expectations with our experienced team. Our in-house consultants, solutions engineers and improvement specialists are committed to enhancing your business from planning to execution. 

omni-channel_retail_partner

One trusted omni-channel retail partner

Unlock greater efficiencies with a trusted expert in omni-channel retail logistics. Our comprehensive, end-to-end supply chain solutions cover everything from inventory management and order fulfillment to seamless last-mile delivery.

cross-border_ecommerce_new

Cross-border ecommerce fulfillment

Streamline your supply chain with our localization and Section 321 expertise. Benefit from our industry knowledge, strategic warehouses and strong carrier partnerships for efficient operations.

localize_inventory

Localize inventory in Canada

Enhance order fulfillment by managing Canadian orders locally. Operating within Canada not only cuts costs but also boosts customer satisfaction with quicker delivery times.

in-house-kitting

Agile in-house kitting and packaging

Wow customers with our in-house solution for fast, accurate and personalized kitting. Whether it's stock or custom subscription kits, we ensure each package is tailored to perfection, for the perfect unboxing moment.

scalability

Resiliency & scalability

Adapt seamlessly to demand changes with our strategic planning, flexible fulfillment and contingency solutions. Our end-to-end services and BI tools provide the insights and support you need as your business grows and evolves.

omni-channel_retail_partner

One trusted omni-channel retail partner

Unlock greater efficiencies with a trusted expert in omni-channel retail logistics. Our comprehensive, end-to-end supply chain solutions cover everything from inventory management and order fulfillment to seamless last-mile delivery.

cross-border_ecommerce_new

Cross-border ecommerce fulfillment

Streamline your supply chain with our localization and Section 321 expertise. Benefit from our industry knowledge, strategic warehouses and strong carrier partnerships for efficient operations.

localize_inventory

Localize inventory in Canada

Enhance order fulfillment by managing Canadian orders locally. Operating within Canada not only cuts costs but also boosts customer satisfaction with quicker delivery times.

in-house-kitting

Agile in-house kitting and packaging

Wow customers with our in-house solution for fast, accurate and personalized kitting. Whether it's stock or custom subscription kits, we ensure each package is tailored to perfection, for the perfect unboxing moment.

scalability

Resiliency & scalability

Adapt seamlessly to demand changes with our strategic planning, flexible fulfillment and contingency solutions. Our end-to-end services and BI tools provide the insights and support you need as your business grows and evolves.

Supporting omni-channel retailers

Transparent reporting and end to-end visibility

Get real-time metrics with our user-friendly business intelligence tools. Easily access inventory counts, order statuses, fulfillment rates and shipment tracking.

Simplified integrations and best-in-class automation

Leverage our cutting-edge technologies, integrations and automation to mitigate risks, boost production and optimize operations to improve your bottom line.

End-to-end omni-channel retail services

Master fulfillment at every touchpoint with our complete suite of integrated omni-channel retail services.

Inbound logistics

Quickly access Canadian customers by keeping your imported goods in secure, conveniently located warehouses until the duties are settled.

Order management

Gain complete transparency of your inventory and orders through our advanced OMS, which integrates effortlessly with your supply chain systems.

Order fulfillment

Optimize your fulfillment strategy with transport planning, shipping management, a network of national dedicated and shared distribution centres and more.

Packaging and kitting

Focus on the big picture while we flawlessly execute on the details including assembly, labeling and gift wrapping.

Diverse order handling

Experience top-tier service for your distinctive products through our comprehensive range of order-handling solutions.

Warehouse management system

Streamline your needs with our advanced WMS solution for DTC channels, B2B wholesale fulfillment, order planning and easy returns.

Dynamic reporting

Stay connected to your daily operations with our integrated business intelligence tools, giving you full visibility across your supply chain for smarter decision-making

Returns management

Delight your customers with a hassle-free returns experience, expertly handled by our dedicated reverse logistics team.

Want to know more?

Request a consultation