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Human Resources Generalist


Responsible for providing Human Resources (HR) generalist services in the functional areas of Employee Relations, Recruitment and Selection, Training and Development, Performance Management, Compensation and Benefits and Employee Communications within the Quebec Region. This position is also responsible for the communication and consistent application of company policy and procedures, developing practices and programs that align with business strategy and objectives, and providing leadership and consultation to the Management Team on all matters related to effective HR management..


  • Provides leadership and consultation to Management in the areas of employee relations, performance management, salary and performance review, corrective action and documentation, recruitment and selection, coaching and development, and policy/legislation awareness.
  • Ensures the maintenance of a positive employee relations climate through the development of policies and programs to improve employee satisfaction; the implementation of activities to assess climate/culture; the promotion of inclusive communication practices; and the resolution of employee issues through the effective use of open door, and investigation and counselling techniques.
  • Advises on legislative changes and/or trends in HR; ensures on-going legal compliance with all relevant provincial employment legislation and HR policy; and ensures consistent and fair policy and practice application.
  • Actively participates in the department’s strategic plan by providing input and consultation on HR issues.
  • Manages the recruitment, orientation and training planning processes within the established budget to ensure the appropriate level and quality of resources are in place.
  • Ensures selection, transfer, and promotion processes are in place; develops cost-effective recruitment strategies; counsel Managers on selection and total compensation issues; identifying significant issues/trends and recommending changes as needed.
  • Develops, sources and delivers training programs and provides advice and resources on training/education/career development options. Conducts training needs analysis where appropriate and ensure the tracking of all training/developmental activities
  • Ensures effective and efficient administration in the areas of employee records and HRIS; CSST claims management; compensation, benefits and pensions and other employment programs.
  • Post secondary education/certification in Human Resources preferred


  •  Minimum of 1 to 3 years in Human Resources field as a generalist.
  • Post secondary education/certification in Human Resources preferred
  • Payroll and benefits experience an asset


  • Proven track record of successful project delivery
  • Expert ability to impact and influence project outcomes
  • Long-term strategic perspective
  • Ability to mentor, coach and effectively transfer expertise to others
  • Ability to juggle multiple goals and deadlines, often with aggressive timelines outside IT control
  • Ability to build a strong network and relationships at executive levels
  • Strong leadership, negotiation and conflict management skills
  • Strong financial management, change management experience
  • Substantial team leadership experience with a focus on team development
  • Excellent PC skills, including Microsoft office suite; advanced Word skills required.
  • Extremely organized, strong attention to detail, and the ability to prioritize.
  • Must have a valid Driver’s Licence. Travel between sites will be required

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